Hema Budaraju acknowledged that while AI overviews can be compelling and helpful, there is ongoing work needed to improve the quality of these AI-generated texts.
Despite initial excitement, the percentage of search results featuring AI Overviews has reduced significantly, from 15% at launch to only 7% by June, indicating concerns about quality.
Budaraju emphasized that AI Overviews particularly excel when queries lack a singular answer, demonstrating potential by providing diverse perspectives on complex questions.
Though limited evidence suggests some improvements, errors remain common in AI Overviews, highlighting the challenges Google faces in enhancing this feature for users.
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