Online marketplaces are harnessing AI to improve efficiency and enhance user experiences significantly. Major players such as Amazon and JD.com are leading the way with innovative technologies. Amazon utilizes over 750,000 AI-powered robots in its warehouses to streamline logistics, while JD.com employs AI avatars in livestream e-commerce, replicating real people to engage consumers. Additionally, Mercado Libre leverages AI to provide tailored credit services in Latin America. These advancements illustrate the growing role of AI in reshaping the future of shopping on a global scale.
Amazon employs over 750,000 AI-powered robots in its distribution centers, using advanced technology to optimize logistics and ease workloads for human workers.
In China, JD.com uses AI avatars in livestreaming e-commerce, creating virtual replicas of real people to enhance engagement and drive sales during major shopping events.
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