US companies have invested between $35 and $40 billion in Generative AI initiatives, with a report revealing that 95% of enterprises have seen no returns. Just 5% of organizations integrated AI tools at scale. The report, based on interviews and surveys, cites the failure of AI systems to retain data and adapt over time as hindrances. While some companies find Generative AI beneficial, it shows material impact predominantly in the Technology and Media sectors, leaving many others behind.
The GenAI Divide is starkest in deployment rates, only 5 percent of custom enterprise AI tools reach production.
Chatbots succeed because they're easy to try and flexible, but fail in critical workflows due to lack of memory and customization.
We've seen dozens of demos this year. Maybe one or two are genuinely useful. The rest are wrappers or science projects.
A small percentage of companies have found GenAI helpful and technology is having a material impact on two out of nine industrial sectors.
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