ServiceNow is harnessing the power of AI to streamline employee onboarding through its Yokohama release, enhancing its platform with agentic technology. This innovation automates crucial tasks required for new hires to get properly registered, equipped, and onboarded by delegating responsibilities to AI. By connecting to various applications that humans traditionally use, it ensures that processes such as payroll and equipment ordering are efficient. Insights from COO Amit Zavery reveal a future where humans oversee quality instead of performing repetitive processes, while also introducing agents for other complex tasks across the organization.
ServiceNow's new Yokohama release integrates AI to enhance employee onboarding by automating essential tasks, ensuring new hires can swiftly access necessary tools.
The addition of agentic AI allows for automation of onboarding processes, reducing manual workload while maintaining human oversight for quality assurance in task completion.
ServiceNow's approach aims to simplify complex workflows by providing automated support for diverse processes, including parental leave requests and security protocols.
President Amit Zavery explains that agentic AI connections can streamline onboarding, allowing companies to expedite processes like payroll and equipment ordering with less manual input.
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