
JPMorgan CEO Jamie Dimon said the bank will likely hire fewer traditional bankers over time and bring in more AI specialists. He predicted AI automation will reduce jobs in certain categories while creating different types of roles and making remaining work more productive. His comments come amid broader concern about AI disrupting white-collar work, including programming and legal tasks. Standard Chartered CEO Bill Winters faced backlash after saying the bank would replace “lower-value human capital” with AI while planning to fire 8,000 employees. Dimon characterized Winters’ remarks as inartful and said older jobs may disappear, requiring more front-office roles to serve clients. He preferred gradual change through turnover rather than mass layoffs.
"“I think it will reduce our jobs down the road,” Dimon said in a Bloomberg Television interview during the bank's China Summit. “There will be all different types of jobs, and I think we will be hiring more AI people and fewer bankers in certain categories, and it will make them more productive.”"
"Dimon's remarks come amid a lot of unrest over how AI will shakeup white collar industries, as tools like Anthropic's Claude Code and Claude Cowork have received significant hype for their ability to handle types of knowledge work ranging from programming to legal tasks."
"He's also adding to the commotion surrounding some particularly ghoulish-sounding comments made by Standard Chartered CEO Bill Winters, who while discussing plans to fire 8,000 employees this week blithely enthused that the bank was replacing its “lower-value human capital” with AI. Demonstrating the touchiness of the issue, the backlash that the comments sparked was so intense that Winters rushed like a man fearful of mutiny to issue a memo to his employees the next day, claiming that the quote was “out of context.”"
"“It was an inartful way to say something,” he said of Winters' comments, per Bloomberg. “I think it will be old jobs. If back-office jobs disappear, we need more front office jobs to cover more clients.” Make no mistake: Dimon is all for AI automation, believing it will create new roles where old ones get replaced."
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