At the Milken Institute Global Conference, EY CEO Janet Truncale spoke about the impact of artificial intelligence on the firm's workforce of 400,000. She emphasized that rather than cutting jobs, AI will enhance employee productivity, enabling them to accomplish more work. Truncale highlighted the importance of maintaining a human component in their work, underscoring the necessity for soft skills development as AI tools are integrated into their operations. She also acknowledged the significance of data security as they explore AI's capabilities.
If artificial intelligence advances mean the average employee can do twice the amount of work they do today, then EY CEO Janet Truncale could see the consulting giant grow without cutting her head count.
Truncale believes AI 'is going to transform the work our people are doing,' but not make humans obsolete or eliminate thousands of jobs.
'You have to invest in all of the soft skills,' she added.
'You've got to be really careful with this technology,' she said.
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