According to PwC's predictions for 2025, artificial intelligence is a transformative force in business practices. This year, AI is rapidly being woven into daily operations across various sectors, assisting employees in completing essential tasks more effectively. The technology not only optimizes customer service and boosts decision-making but also alters workforce management dynamics. With advancing AI systems capable of monitoring workflows, the collaboration between human workers and AI is expected to evolve significantly, enhancing productivity and reshaping traditional working models.
AI is swiftly being integrated into how employees execute core tasks in organizations across industries, from streamlining customer service to supporting decision-making and improving efficiency.
AI systems and agents are increasingly able to oversee workflow, and how employees and AI work together on those tasks.
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