The federal government, particularly under the Trump administration, is significantly advancing its integration of generative AI to automate civil service tasks. A new chatbot is being tested with a select group of employees at the General Services Administration (GSA), potentially expanding to impact over 10,000 federal workers managing a substantial budget. This move is part of a broader 'AI-first strategy' aimed at maintaining government efficiency while downsizing the workforce. The push for automation highlights both opportunities for productivity and concerns regarding job displacement in the civil service.
The Trump administration is testing a new chatbot with 1,500 federal employees at the General Services Administration, potentially impacting over 10,000 workers soon.
Thomas Shedd, director of GSA's IT division, emphasized an 'AI-first strategy' aimed at reducing workforce size while maintaining essential programs through automation.
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