There's so much hype around AI that everyone is misunderstanding what this tool is. Everybody thinks that AI is some kind of magic.
In August, Presto's website claimed that its AI could take over 95 percent of drive-thru orders 'without any human intervention' - clearly not true, given what we know now. In a show of transparency, that was changed in November to claim 95 percent 'without any restaurant or staff intervention,' which is technically true, yes, but still seems dishonest.
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