"On Wednesday, OpenAI announced that it has more than one million business customers worldwide, which the company claimed makes it the fastest-growing business platform in history. That brings the company to seven million total ChatGPT for Work seats -- a 40% increase in two months, and nine times the year-over-year growth of ChatGPT Enterprise seats."
"The company credits this demand to some of its latest features, including company knowledge, which enables ChatGPT to reason across different company databases like Slack, SharePoint, Google Drive, and Codex -- the company's coding agent -- which has seen a 10-fold increase in usage since August. However, OpenAI also noted its ability to convert everyday users -- over 800 million per week, the company reports -- into committed business customers."
""OpenAI acquired its customer base by converting massive consumer usage into an enterprise sales funnel," Gartner analyst Chirag Dekate told ZDNET. "This consumer-to-enterprise flywheel is supported by simple product offerings, like ChatGPT for Work and direct API access.""
OpenAI has surpassed one million business customers worldwide and reached seven million ChatGPT for Work seats, marking a 40% increase in two months and ninefold year-over-year growth for enterprise seats. New features such as company knowledge enable reasoning across internal databases (Slack, SharePoint, Google Drive), and Codex — a coding agent — experienced tenfold usage growth since August. OpenAI leverages massive consumer traffic (over 800 million weekly users) to convert users into business customers, creating a consumer-to-enterprise growth flywheel supported by simple offerings like ChatGPT for Work and direct API access. OpenAI also advanced multimodal capabilities with Sora 2.
Read at ZDNET
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