The potential of generative AI in the legal sector might not only be in task automation but significantly in enhancing user experience and engagement.
Historically, partners had minimal interaction with document tools, but tools like DISCO’s GenAI 'Cecilia' have flipped this, prompting full engagement from attorneys.
The conversation around generative AI is two-sided, suggesting both immense potential in legal tasks and skepticism about its actual long-term practicality and effectiveness.
Generative AI may be likened to a 'tip calculator' in its current capabilities for legal work—useful, but its broader functionalities might take longer to realize.
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