The rise of generative AI tools, particularly from major players like Microsoft and Google, has brought new capabilities to automate workflows in productivity applications. However, industry analysts caution enterprises to thoroughly assess the risks involved in adopting these 'agent-ish' AI solutions. Despite their potential, these tools currently don’t fulfill the role of true digital coworkers as marketed. As seen in Google's new Workspace Flows and Microsoft's Copilot features, businesses should develop comprehensive strategies and governance surrounding the use of these innovative technologies.
"Enterprise leaders need to come up with a strategy for thinking about agentic AI in its true sense, and also governance for these solutions."
"Agent-ish solutions can solve point problems, but they aren't the 'digital coworkers' that vendors are talking about, at least not yet."
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