A Consumer Reports survey this summer found that a broad majority of American respondents aren't comfortable with AI making decisions about job hiring, banking, renting, medical diagnoses, and surveillance. Specifically, 72% expressed unease with AI in job interviews and 67% with loan eligibility decisions, highlighting significant distrust in automated systems.
More than half of the surveyed Americans expressed discomfort with AI facial recognition surveillance, revealing a growing concern about privacy violations and the ethical use of technology in everyday life.
With 83% of respondents wanting transparency about the data that algorithms are trained on and 91% wanting methods to correct erroneous data, it's clear that consumers are demanding accountability in AI's decision-making processes.
The survey results indicate a strong resistance to automated decision-making technologies, particularly in sensitive areas such as medical diagnostics and employment, suggesting that public opinion could hinder the adoption of AI in these fields.
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