Amazon has enhanced its AWS-hosted AI assistant, Q Business, allowing companies to build chatbots that users can access anonymously. This update enables businesses to create public-facing applications that assist customers in searching for product information, navigating documentation, and executing self-service requests. Furthermore, the pricing is based on consumption, providing a flexible cost structure. CEO Andy Jassy emphasized AI's central role in Amazon's growth, highlighting plans to create over 1,000 generative AI applications with significant revenue growth anticipated.
Amazon's Q Business now offers anonymous user access, enabling companies to build public-facing chatbots for improved customer support and document navigation.
The new feature allows guest users to access Amazon Q Business generative AI capabilities effortlessly to find product information and troubleshoot issues.
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