The government has announced AI.Gov, a chatbot initiative, which stands in stark contrast to its own mandates prioritizing commercial off-the-shelf (COTS) solutions. This decision reflects a troubling pattern of wasting taxpayer dollars on custom software development that does not outperform existing commercial products. Despite federal regulations advocating for the use of COTS, the launch of AI.Gov appears to disregard such principles. The article underscores the government's poor track record with in-house builds, emphasizing that these often lack features and scalability, making them less viable than already established commercial alternatives, which may also be more cost-effective.
The irony is that the same administration that signed mandates requiring federal agencies to prioritize COTS solutions is now doing the exact opposite.
The government's track record with in-house builds is far from stellar, with internal projects rolling out with half the features and limited scalability.
Building and maintaining an in-house solution often ends up being more expensive than licensing a proven commercial product.
AI.Gov, a custom-built chatbot, is launched in direct violation of federal guidelines intended to protect taxpayers and foster public-private collaboration.
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