Taco Bell plans to add 'Voice AI technology' to hundreds of locations by the year-end, already operational in over a hundred drive-thrus across 13 states, aiming to engage with customers in new ways.
AI-powered drive-thrus aim to take work off employees' plates, enhancing order accuracy and friendliness, with rivals Wendy's and McDonald's also adopting ML technology for faster service.
#ai-powered-drive-thrus #fast-food-chains #customer-engagement #order-accuracy #ai-voice-recognition-pitfalls
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