Alorica has introduced an AI translation tool allowing customer-service reps to communicate in 200 languages and 75 dialects, revolutionizing global customer support.
Despite fears of job loss due to AI, companies like Alorica are hiring aggressively, indicating tech may transform jobs rather than eliminate them.
Economist Nick Bunker emphasizes that while AI will impact many jobs, history shows that technological advancements create new roles and don't lead to mass unemployment.
AI, having roots in technology since the 1950s, is now empowering machines to perform tasks traditionally needing human intelligence, enhancing productivity.
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