Organizations are adopting AI by replacing business process outsourcing instead of laying off employees. In the short term, AI might replace 3% of jobs and 27% in the long term. Industries like tech and media show a significant labor impact with 80% of executives anticipating reduced hiring. Many companies are not cutting internal staff but cancelling contracts with outsourced labor, thereby achieving financial benefits. Automations are yielding a return on investment, with AI tools saving millions for firms studied, despite the majority of AI investment focused on sales and marketing.
Instead of replacing workers, organizations are finding real gains from "replacing BPOs [business process outsourcing] and external agencies, not cutting internal staff."
While 3% of jobs could be replaced by AI in the short term, nearly 27% of jobs could be replaced by AI in the longer term.
One company studied saved $8 million a year by spending $8,000 on an AI tool.
Over 80% of executives in tech and media anticipate reduced hiring volumes in the next two years.
Collection
[
|
...
]