""Customer expectations recalibrate to AI's consistency. Human workers begin to face unrealistic standards for productivity, patience, and availability. Unlike people, AI never has a bad day.""
""Following an exact script is what enables a machine to perform that task better. If the work has been scripted, it's been prepared for automation.""
""Interacting with AI that performs emotional intelligence is quietly lowering how human we judge other people to be.""
Artificial intelligence is transforming workplace standards and expectations, creating a 'humanity discount' where human traits become liabilities. Workers face heightened demands for productivity and availability, as AI systems consistently outperform humans. This trend of optimizing jobs for efficiency predates AI, with companies standardizing tasks for automation. AI's ability to replicate structured workflows is increasing, while interactions with emotionally responsive AI are altering perceptions of human behavior, leading to unrealistic expectations for human workers.
Read at www.businessinsider.com
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