Mary Louis's case highlighted the issue of algorithmic bias in rental applications, as a third-party service, SafeRent Solutions, utilized an algorithm that allegedly discriminated based on race and income.
The settlement reached in the class action lawsuit against SafeRent, totaling over $2.2 million, represents a significant step toward accountability for companies using AI in tenant screening.
Despite claiming compliance with laws, SafeRent's agreement to amend their screening process indicates growing recognition of the potential biases in algorithmic systems that impact marginalized renters.
Todd Kaplan, Mary Louis’s attorney, emphasized the need for transparency in AI systems: 'Management companies and landlords need to know that they're now on notice, that these systems that they are assuming are reliable and good are going to be challenged.'
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