'AI could replace the need for call centres': TCS CEO Krithivasan
Briefly

from Business-standard9 months ago
Krithivasan anticipates the need for tech talent to increase due to AI advancements in call center operations, emphasizing the importance of workforce training, particularly in India.
Business-standardhttps://www.business-standard.com/companies/news/ai-could-replace-the-need-for-call-centres-tcs-ceo-krithivasan-124042500230_1.html
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#ai-advancements #call-centers #tech-talent #workforce-training #industry-transformation
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