The introduction of generative AI marked the beginning of a new wave of innovation. While some are still focused on generative AI alone, Salesforce has moved several steps ahead. Generative AI is now just a small component within the broader offering of AI solutions and new technologies.
The centerpiece of Agentforce 2.0 is the enhanced Reasoning Engine. This new engine connects corporate data, context, business processes, and business logic, enabling a more intelligent and contextualized AI experience.
"Don't Be Afraid, agents are the new apps: build them, test them, use them" - Salesforce CEO Marc Benioff urges organizations not to be intimidated by claims that AI agents are unreliable.
The pace of AI development and innovation remains unprecedented. However, it is becoming increasingly clear which tech companies will lead the way in making a difference with AI.
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