"Organizations are rapidly adopting autonomous systems. The average enterprise now manages 957 applications -- rising to 1,057 for those furthest along in their agentic AI journey -- with only 27% of these applications currently connected, creating a significant challenge for IT leaders aiming to meet their near-term AI implementation goals. That's one of the key takeaways from the 2026 Connectivity Benchmark Report from Salesforce, MuleSoft, and Deloitte Digital. The eleventh annual report is based on survey data and interviews with 1,050 IT leaders globally."
"Despite the widespread trend of agentic transformation, organizations face substantial obstacles. The primary challenges stem from complex, tightly coupled IT environments and accumulated legacy technical debt, which necessitates immediate process streamlining. A significant consequence is that 71% of respondents reported that their systems are overly interdependent. This coupling critically hinders AI adoption, with data integration being cited as a major hurdle by 82% of respondents."
Organizations are rapidly adopting autonomous systems while managing an average of 957 applications, rising to 1,057 for those furthest along in agentic AI. Only 27% of applications are currently connected, creating a significant integration challenge. Seventy-one percent of respondents report overly interdependent systems, and 82% cite data integration as a major hurdle. Companies with full agentic adoption use about 1,057 applications versus 669 for those in planning. Agentic pioneers use roughly 10% more software applications, and IT leaders expect to allocate about 19% of IT budgets to AI agents this year. Legacy technical debt and tightly coupled environments necessitate process streamlining.
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