After Klarna, Zoom's CEO also uses an AI avatar on quarterly call | TechCrunch
Briefly

CEOs are increasingly adopting AI avatars to participate in earnings calls, as seen with Klarna and Zoom's Eric Yuan. Yuan utilized his avatar for initial remarks during a recent investor call, highlighting Zoom's innovative approach to communication. He emphasized the importance of trust and security, stating that safeguards are in place to prevent misuse of AI-generated content. This trend reflects a broader movement in leadership towards digital representation, with other companies, including transcription services like Otter, exploring similar technologies. Zoom is also set to make its custom avatar feature accessible to all users soon.
CEOs are now so immersed in AI, they're sending their avatars to address quarterly earnings calls instead of themselves, at least partially.
I am proud to be among the first CEOs to use an avatar in an earnings call... It is just one example of how Zoom is pushing the boundaries of communication and collaboration.
At the same time, we know trust and security are essential. We take AI-generated content seriously and have built in strong safeguards to prevent misuse.
Yuan has long advocated for using avatars in meetings and has previously said that the company aims to create digital twins of users.
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