"Every new technology that has or will come along has the potential to both substitute for humans and augment humans whether wheel, printing press, electricity, internal combustion engine, telephone or digital computer. For example, the printing press put lots of scribes out of jobs, but it also massively augmented the ability of humans to communicate their ideas, starting with the world's first publishing mogul, Martin Luther! It is irrefutable that the printing press augmented humans to a vastly greater extent than it substituted for them. And that has been the case with every truly important technology the world has seen, including the list above."
"The overwhelming public concern about AI is that it will become the first major technology to have its biggest impact by way of substitution. We don't know how the balance between substitution and augmentation will play out. But it is clear that the easiest path is substitution and lots of people will provide advice on that front. We sincerely hope that those with the power to influence the direction of AI won't focus their energy on spurring its substitution for humans. One way to guard against that negative outc"
AI adoption surged after ChatGPT's launch, and public belief in AI's potential is widespread. Leadership must address AI's effects on work, hiring, and organizational strategy. Technologies historically both substitute for and augment human labor, with examples like the wheel, printing press, electricity, internal combustion engine, telephone, and digital computer. The printing press displaced many scribes but vastly amplified communication abilities. Public concern centers on AI causing substitution. The development path that favors substitution is the easiest, and leaders should aim to guide AI development toward augmentation rather than replacement.
Read at Fast Company
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