"A recent Financial Times analysis of S&P 500 filings found that 374 companies mentioned AI on their earnings calls last year-and nearly nine out of 10 described it in glowing terms. When pressed to explain the upside, however, most leaders fell back on vague promises of still unrealized "productivity gains." Not only that, their annual reports were far clearer about risks than tangible benefits."
"When pressed to explain the upside, however, most leaders fell back on vague promises of still unrealized "productivity gains." Not only that, their annual reports were far clearer about risks than tangible benefits. Why? As one of us found in a project involving more than 300 board directors, not only are AI pilots not sure to deliver, but employees, fearful of AI, don't take advantage of its potential, and AI projects don't address the way organizations work and add value."
A Financial Times analysis of S&P 500 filings found 374 companies mentioned AI on earnings calls, with nearly nine out of ten describing it in glowing terms. When asked about concrete benefits, most leaders defaulted to vague promises of unrealized productivity gains. Annual reports presented AI risks more clearly than tangible benefits. A project involving more than 300 board directors found that AI pilots are uncertain to deliver. Employees fearful of AI often fail to adopt its tools. Many AI projects do not address core organizational workflows or how the firm creates and captures value.
Read at Harvard Business Review
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