As an accessibility specialist at Shopify, the integration of AI into workflow has revolutionized the approach to creating inclusive digital experiences. AI tools, such as GitHub's Copilot, assist in streamlining the process of issue reporting by generating clear and structured tickets, employing precise language, and identifying the potential impacts of accessibility violations on users with disabilities. This technology allows specialists to focus on strategic solutions rather than mundane tasks, ultimately fostering a more inclusive environment for Shopify's merchants and buyers.
AI has become an indispensable part of my workflow, amplifying my abilities and allowing me to focus on the more complex and strategic aspects of my work.
By feeding Copilot snippets of problematic code and my initial observations, it can help me generate well-structured issue tickets, ensuring all crucial information is captured.
AI can sometimes suggest the potential impact on users with disabilities, as well as the relevant WCAG success criteria, strengthening the urgency and context of the report.
The landscape is shifting, and I believe a powerful new ally has emerged in helping teams in creating more inclusive experiences: AI.
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