The 2024/2025 season proved challenging for Arsenal FC, with mixed performances across competitions. Premier League aspirations fell short as Liverpool sealed the title while Arsenal struggled. The team exited the Champions League and Carabao Cup in the semi-finals, and lost to Manchester United in the FA Cup. Calls for substantial investment in new players emerged alongside the need for advanced technology to improve global audience engagement. NTT Data's partnership aims to elevate customer experience, blending tradition with innovation amidst an expansive but diverse fanbase.
After a disappointing 2024/2025 season, Arsenal FC's Premier League performance fell short while difficulties in various cup competitions highlighted the need for team investment and transformation.
Arsenal's efforts to transform its global audience engagement include significant investment in technological assets, partnering with NTT Data to enhance customer experiences and fan interactions.
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