Soon after their release in 2019, buyers of the first-generation AirPods Pro began to report crackling noises, prompting complaints and customer dissatisfaction with the product.
The plaintiffs in the class action lawsuit argue that they would not have made their purchases if Apple had disclosed the known flaw in the AirPods Pro.
Despite initial attempts to resolve the issue through firmware updates, the subsequent repair program did not effectively address the problem, as many replacements also experienced crackling.
The lawsuit highlights discrepancies between Apple's advertising claims of 'superior sound quality' and the reality of the defective product, raising concerns about false advertising under California laws.
Collection
[
|
...
]