According to Rania Succar, CEO of Kaseya, the adoption of generative AI among enterprise customers is lagging behind expectations, particularly in small and medium-sized businesses (SMBs). The challenges stem largely from the fragmentation of customer, order, and financial data, which is critical for AI to function effectively. Without a connected data infrastructure, AI tools remain inadequate. Succar envisions an opportunity for Kaseya to help in unifying this data, paving the way for more useful AI applications in the business sector.
The adoption of generative AI among enterprises is slower than expected due to fragmented data and inadequate tools, according to Kaseya's CEO, Rania Succar.
Rania Succar emphasizes that AI's potential is tied to connected data, stating that the lack of unified data hinders the effectiveness of AI agents.
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