#water-bill

#water-bill

City staff have publicly promised payment plans would be available for customers who receive large catch-up bills and require flexibility to pay them.

Janet Engler, an 81-year-old veteran, struggled with a $12,000 water bill, believing it was due to a meter fault; ultimately, she was forced to sell her home.

"DEP not only needs to cancel this ridiculous $22,000 bill. They need to issue an apology to Mrs. McGowan," said Senator Liu, who expressed concern that this could be happening to other city residents.