#technical-hiring

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#ai-in-customer-support #support-operations #automation #ai-cheating #claude-opus #test-design
Artificial intelligence
fromFast Company
1 week ago

AI didn't kill customer support. It's rebuilding it

Customer support has transformed into AI-native, systems-focused roles combining technical operations, automation, and strategic oversight rather than solely ticket-handling.
Artificial intelligence
fromTechCrunch
4 weeks ago

Anthropic has to keep revising its technical interview test so you can't cheat on it with Claude | TechCrunch

AI coding models have matched or exceeded top human applicants on Anthropic's take-home test, forcing continuous redesign to prevent AI-assisted cheating.
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