Roam Research
fromZDNET
6 days agoWhy I left Evernote for Notion after 14 years - and a 900% price creep
New AI features in software can lead to increased costs and customer dissatisfaction.
The economics of the software development business have always been kind of weird. Some things with software scale spectacularly, and some things scale very poorly. Pricing is always a challenge; it's hard to know when it is right. Even what, exactly, is being sold has always puzzled the best thinkers in the software business. And of course, open-source software throws a monkey wrench into the whole works.