#services-as-software

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#saas
Web frameworks
fromInfoQ
1 day ago

Speed at Scale: Optimizing the Largest CX Platform Out There

Optimizing performance in customer experience platforms involves addressing challenges rather than focusing solely on the latest technologies.
Artificial intelligence
fromEntrepreneur
6 hours ago

7 AI Tools That Run Your Entire One-Person Business While You Sleep (No Staff, No Code)

AI tools are evolving from automation to autonomy, enabling organizations to make decisions without human intervention.
#salesforce
Tech industry
fromTheregister
6 days ago

Salesforce is taking on ServiceNow in ITSM. The winner is AI

Salesforce's ITSM product is gaining traction, with some customers switching from ServiceNow, but it still holds a small market share.
Artificial intelligence
fromMarTech
2 days ago

Salesforce redesigns platform for agent-driven automation | MarTech

Salesforce launched Headless 360, an API-first system enabling AI agents to access data and workflows without a traditional user interface.
Marketing tech
fromTechzine Global
2 days ago

Salesforce merges AppExchange, Slack Marketplace and AgentExchange

Salesforce's new AgentExchange combines multiple marketplaces into one, enhancing the discovery and management of apps, agents, and integrations.
Software development
fromTheregister
2 days ago

Salesforce debuts Headless 360 agentic platform

Salesforce's Headless 360 expands app-building tools beyond traditional developers, enabling API-driven interactions across various platforms.
DevOps
fromInfoWorld
2 days ago

Salesforce launches Headless 360 to support agentfirst enterprise workflows

Salesforce's Headless 360 platform enables software agents to execute business processes directly through APIs, enhancing enterprise workflows without human interfaces.
Tech industry
fromTheregister
6 days ago

Salesforce is taking on ServiceNow in ITSM. The winner is AI

Salesforce's ITSM product is gaining traction, with some customers switching from ServiceNow, but it still holds a small market share.
Artificial intelligence
fromMarTech
2 days ago

Salesforce redesigns platform for agent-driven automation | MarTech

Salesforce launched Headless 360, an API-first system enabling AI agents to access data and workflows without a traditional user interface.
Marketing tech
fromTechzine Global
2 days ago

Salesforce merges AppExchange, Slack Marketplace and AgentExchange

Salesforce's new AgentExchange combines multiple marketplaces into one, enhancing the discovery and management of apps, agents, and integrations.
Software development
fromTheregister
2 days ago

Salesforce debuts Headless 360 agentic platform

Salesforce's Headless 360 expands app-building tools beyond traditional developers, enabling API-driven interactions across various platforms.
DevOps
fromInfoWorld
2 days ago

Salesforce launches Headless 360 to support agentfirst enterprise workflows

Salesforce's Headless 360 platform enables software agents to execute business processes directly through APIs, enhancing enterprise workflows without human interfaces.
Information security
fromBusiness Matters
1 day ago

Why Trust and Verification Are Critical for Modern Online Platform Businesses

Trust is essential yet fragile in the digital economy, with platforms facing increasing challenges from sophisticated online scams.
Marketing tech
fromThe Village Voice
2 days ago

Inside Hyperbound's Bet on AI-Native Sales Intelligence - The Village Voice

AI is transforming sales organizations by providing insights and coaching opportunities that traditional tools cannot offer.
#cloud-computing
DevOps
fromInfoWorld
21 hours ago

When cloud giants neglect resilience

Cloud outages highlight reliability issues as providers prioritize cost-cutting over service stability, raising questions about acceptable levels of unreliability.
DevOps
fromInfoWorld
2 weeks ago

Enterprises demand cloud value

Businesses are shifting from cost-cutting to establishing centers of excellence and finops to enhance ROI in cloud investments.
DevOps
fromInfoWorld
21 hours ago

When cloud giants neglect resilience

Cloud outages highlight reliability issues as providers prioritize cost-cutting over service stability, raising questions about acceptable levels of unreliability.
DevOps
fromInfoWorld
2 weeks ago

Enterprises demand cloud value

Businesses are shifting from cost-cutting to establishing centers of excellence and finops to enhance ROI in cloud investments.
Remote teams
fromComputerworld
23 hours ago

AI is finally delivering productivity - for remote employees

The key to productivity with AI lies in the freedom to use it effectively, not just the technology itself.
#saas-pocalypse
Media industry
fromDigiday
2 days ago

Media Briefing: The 'SaaS-pocalypse' is spreading to publishers

AI tools are enabling publishers to create custom software, shifting the conversation from buying to building software solutions.
Information security
from24/7 Wall St.
1 week ago

The "SaaS-Pocalypse" Continues: Cloudflare, ServiceNow, CrowdStrike Under Fire as Anthropic Rewrites the Rules

The release of Anthropic's AI security product has significantly impacted investor confidence in enterprise software companies, leading to sharp stock declines.
Media industry
fromDigiday
2 days ago

Media Briefing: The 'SaaS-pocalypse' is spreading to publishers

AI tools are enabling publishers to create custom software, shifting the conversation from buying to building software solutions.
Information security
from24/7 Wall St.
1 week ago

The "SaaS-Pocalypse" Continues: Cloudflare, ServiceNow, CrowdStrike Under Fire as Anthropic Rewrites the Rules

The release of Anthropic's AI security product has significantly impacted investor confidence in enterprise software companies, leading to sharp stock declines.
Startup companies
fromFast Company
9 hours ago

Shuttered startups are selling old Slack chats and emails to AI companies

Defunct startups are monetizing their digital data by selling it to AI companies, raising significant privacy concerns.
E-Commerce
fromThedrum
10 hours ago

How Shopify can help you quickly build your commerce business

Shopify offers an all-in-one e-commerce solution tailored for small and medium-sized businesses, focusing on accessibility and scalable growth.
Tech industry
fromTheregister
1 day ago

Mozilla takes on enterprise AI providers with Thunderbolt

Mozilla launches Thunderbolt AI client as an open-source alternative to proprietary enterprise AI platforms, emphasizing data privacy and control.
#generative-ai
Web design
fromZDNET
1 day ago

AI-powered website builders have come a long way - here's your best option in 2026

Generative AI significantly enhances web development, with notable improvements in AI-based website builders since 2025.
Software development
fromInfoQ
3 days ago

Zendesk Says AI Makes Code Abundant, Shifting the Bottleneck to "Absorption Capacity"

Generative AI shifts the focus in software delivery from code production to organizational absorption capacity for effective implementation.
Artificial intelligence
fromFortune
1 week ago

Amid the 'SaaSpocalypse,' CIOs and CTOs take a harder line with their vendors | Fortune

Engagement with software vendors is evolving, focusing on architecture and pricing models amid rapid changes in generative AI capabilities.
Web design
fromZDNET
1 day ago

AI-powered website builders have come a long way - here's your best option in 2026

Generative AI significantly enhances web development, with notable improvements in AI-based website builders since 2025.
Software development
fromInfoQ
3 days ago

Zendesk Says AI Makes Code Abundant, Shifting the Bottleneck to "Absorption Capacity"

Generative AI shifts the focus in software delivery from code production to organizational absorption capacity for effective implementation.
Artificial intelligence
fromFortune
1 week ago

Amid the 'SaaSpocalypse,' CIOs and CTOs take a harder line with their vendors | Fortune

Engagement with software vendors is evolving, focusing on architecture and pricing models amid rapid changes in generative AI capabilities.
London startup
fromBusiness Matters
1 day ago

The Sectors Quietly Leading UK's Booming Digital Economy

The UK digital economy reached a $1.2 trillion valuation in 2025, driven by fintech and digital entertainment growth.
Growth hacking
fromGeeky Gadgets
18 hours ago

Best Enterprise SEO Agencies Helping Tech Startups Scale in 2026

Tech startups in 2026 require advanced enterprise SEO strategies to thrive in an AI-driven search landscape.
fromGamesBeat
17 hours ago

10 years in gaming: Sportfive shares lessons from its first decade in interactive media

Sportfive's gaming department, which started with just three dedicated employees in 2016, has now expanded to a robust team of 80, highlighting the agency's commitment to the gaming sector.
Marketing
Agile
fromdzone.com
16 hours ago

Rethinking Risk in Agile Software Development

Agile must integrate risk management into workflows to avoid hidden risks and instability in complex software systems.
Business
from24/7 Wall St.
1 day ago

ServiceNow vs Shopify: Which Is the Better Short Candidate Right Now?

Shopify presents a more compelling short thesis due to its high valuation and unreliable earnings quality compared to ServiceNow.
Television
fromTechCrunch
17 hours ago

Netflix plans to add a vertical video feed, use AI for recommendations | TechCrunch

Netflix is launching a TikTok-like vertical video feed and expanding AI use for content creation and recommendations.
Data science
fromTechzine Global
1 day ago

Eaton: AI data centers need aerospace-grade engineering

AI demands require a complete overhaul of data center infrastructure, moving from traditional cooling methods to advanced systems-level designs.
fromAlternative Medicine Magazine
1 day ago

How Online Fitness Coaching Saves You Time and Money

Online fitness coaching saves time by eliminating the need to commute to a gym. Workouts are accessible anytime and anywhere, allowing exercise to fit into your schedule.
Alternative medicine
#scale-computing
Scala
fromTechzine Global
2 days ago

New Scale Computing gets new Velocity Partner Program

Scale Computing revamps its partner program to address market changes and strengthen relationships with partners amid industry challenges.
Software development
fromTechzine Global
1 day ago

Scale sets edge platform's software ever more free from hardware constraints

Scale Computing is reducing hardware requirements for its software, allowing more flexibility for partners and customers in choosing hardware platforms.
Scala
fromTechzine Global
2 days ago

New Scale Computing gets new Velocity Partner Program

Scale Computing revamps its partner program to address market changes and strengthen relationships with partners amid industry challenges.
Software development
fromTechzine Global
1 day ago

Scale sets edge platform's software ever more free from hardware constraints

Scale Computing is reducing hardware requirements for its software, allowing more flexibility for partners and customers in choosing hardware platforms.
European startups
fromTheregister
1 day ago

NodeWeaver: Perpetual licensing beats VMware nickel-and-dime

Nodeweaver offers a cost-effective alternative for VMware customers, focusing on edge computing solutions without the complexity of traditional virtualization.
Online learning
fromeLearning
1 day ago

The Role of AI in Modern Technical Training Programs Across Industries - eLearning

Technical training is essential for applying skills in real work situations, enhanced by AI for better design and delivery.
Apple
fromGSMArena.com
1 day ago

Google Gemini app is now available on Mac

Google has launched a standalone Gemini app for macOS, enabling a native desktop experience with quick access and context sharing features.
Deliverability
fromMarTech
1 day ago

Email platform decisions require more than the latest innovation | MarTech

Innovation in email platforms requires careful evaluation to ensure alignment with business needs and future-proofing strategies.
Bootstrapping
fromEntrepreneur
2 days ago

Don't Manage Every Task Manually - Here's How You Can Use AI to Outdo Your Competitors in Half the Time

Integrating AI sustainably and ethically is essential for founders as their startups grow to manage tasks effectively.
fromThe Verge
2 days ago

Nothing makes it easy to share files between any Android phone and a Mac

Warp is the combination of an Android app and a browser extension, which means it'll only be helpful if you use a Chrome-based browser capable of installing the extension - but that does make it compatible with macOS, Windows, and Linux, so it's more universal than AirDrop.
Gadgets
Toronto startup
fromTNW | Ecosystems
3 days ago

AppDirect acquires PartnerStack in sixth deal in 12 months

AppDirect has acquired PartnerStack, enhancing its B2B technology distribution platform and solidifying its position in the partner management market.
#martech
Marketing tech
fromeLearning Industry
17 hours ago

How To Build A Marketing Technology (MarTech) Stack: Crafting A Digital Arsenal For Future Growth

A well-structured MarTech stack is essential for business growth and effective demand generation.
Marketing tech
fromMarTech
3 days ago

How's your martech stack shaping up? | MarTech

Marketers are invited to participate in the 2026 State of Your Stack survey to assess their martech stack's effectiveness and compare it with industry standards.
Marketing tech
fromeLearning Industry
17 hours ago

How To Build A Marketing Technology (MarTech) Stack: Crafting A Digital Arsenal For Future Growth

A well-structured MarTech stack is essential for business growth and effective demand generation.
Marketing tech
fromMarTech
3 days ago

How's your martech stack shaping up? | MarTech

Marketers are invited to participate in the 2026 State of Your Stack survey to assess their martech stack's effectiveness and compare it with industry standards.
#ai-adoption
DevOps
fromTNW | Apps
20 hours ago

Dropbox is making ChatGPT its productivity hub with three new apps

Dropbox is launching three new apps inside ChatGPT to enhance productivity and streamline coordination tasks for knowledge workers.
Information security
fromTechzine Global
16 hours ago

Broadcom brings secure AI agent environment to VMware Tanzu

Broadcom's VMware Tanzu Platform Agent Foundations provides a secure environment for autonomous AI applications with zero-trust networking and automated management.
Business intelligence
fromFood & Beverage Magazine
14 hours ago

Leveraging Digital Tools for Restaurant Success: A Guide for Foodservice Professionals - Food & Beverage Magazine

Embracing technology and data analytics is essential for enhancing operations and guest experiences in the food and beverage industry.
#ai
Startup companies
fromTNW | Investors-Funding
1 day ago

Solidroad raises $25M Series A to automate customer support quality assurance with AI

Solidroad raised $25 million to automate customer support quality assurance using AI, reviewing 100% of interactions compared to the industry standard of 1-3%.
Marketing tech
fromInsideHook
21 hours ago

The Market for AI Airbnb Assistants Is Growing

AI is increasingly being used in customer service, particularly in the fast food and short-term rental industries.
Business intelligence
fromTechzine Global
1 day ago

SolarWinds introduces SW1 to further automate IT management with AI

SolarWinds launched SW1, an AI feature to automate IT management and reduce reliance on manual processes in complex IT environments.
Business
fromFortune
1 week ago

The real impact of AI on SaaS isn't what investors think | Fortune

AI's rise may reshape software markets, but it won't eliminate traditional vendors; instead, it could fuel new opportunities and integrated ecosystems.
London startup
fromwww.bbc.com
1 day ago

Could a digital twin make you into a 'superworker'?

Digital Richard is an AI twin that assists Richard Skellett in business and personal decision-making, serving as a model for digital twins at Bloor Research.
Startup companies
fromTNW | Investors-Funding
1 day ago

Solidroad raises $25M Series A to automate customer support quality assurance with AI

Solidroad raised $25 million to automate customer support quality assurance using AI, reviewing 100% of interactions compared to the industry standard of 1-3%.
Marketing tech
fromInsideHook
21 hours ago

The Market for AI Airbnb Assistants Is Growing

AI is increasingly being used in customer service, particularly in the fast food and short-term rental industries.
Business intelligence
fromTechzine Global
1 day ago

SolarWinds introduces SW1 to further automate IT management with AI

SolarWinds launched SW1, an AI feature to automate IT management and reduce reliance on manual processes in complex IT environments.
Business
fromFortune
1 week ago

The real impact of AI on SaaS isn't what investors think | Fortune

AI's rise may reshape software markets, but it won't eliminate traditional vendors; instead, it could fuel new opportunities and integrated ecosystems.
London startup
fromwww.bbc.com
1 day ago

Could a digital twin make you into a 'superworker'?

Digital Richard is an AI twin that assists Richard Skellett in business and personal decision-making, serving as a model for digital twins at Bloor Research.
fromComputerworld
1 day ago

Microsoft Teams cheat sheet: How to get started

Using the Mic button and dropdown, you can select your audio devices, including your speaker volume. In most cases, Teams selects this correctly, but if you want to switch to a Bluetooth or USB headset, for instance, choose the right device from the Speaker and Microphone section of the right pane.
Remote teams
Web design
fromForbes
1 day ago

How To Choose A Web Design Company That Understands Your Customers

The right web design company can optimize websites for higher conversions by understanding business needs and integrating necessary systems.
European startups
fromTNW | Eu
2 days ago

SaaStock founder retires 10-year brand, launches Shift AI for the post-SaaS era

SaaStock is being replaced by Shift AI due to significant market changes and the impact of AI on software workflows.
Apple
fromComputerworld
3 days ago

Apple Business rolls out to 200+ countries today

Managed Apple accounts enhance device management for businesses, separating private and company data.
Agile
fromAP News
1 month ago

Quantum Agile By Codewave Becomes India's first framework for software teams working with AI agents.

Quantum Agileâ„¢ is India's first framework for software teams utilizing AI agents, positioning the country as a leader in next-gen software development methodologies.
DevOps
from24/7 Wall St.
1 day ago

Oracle's New AWS Partnership Just Put It Ahead of Azure and Google Cloud

Multicloud setups are essential for enterprise AI, enabling seamless data movement and integration across different cloud providers.
Software development
fromTechCrunch
12 hours ago

"Tokenmaxxing" is making developers less productive than they think | TechCrunch

Measuring AI coding productivity should focus on output quality rather than input metrics like token budgets.
fromTechzine Global
1 day ago

Salesforce will adjust Slackbot limit for Business+ subscription

Parker Harris stated that they want everyone to be able to use Slackbot and that they don't want to lock it behind a gate. In its current form, it's only available to enterprise customers, who receive unlimited access to Slackbot.
London startup
Web design
fromTheStreet
2 days ago

PayPal turns Canva designs into payment machines

PayPal Payment Links are now integrated in Canva, allowing instant payments from designs without needing a separate e-commerce platform.
fromTechCrunch
3 days ago

How vibe coding app Anything is rebuilding after getting booted from the App Store twice | TechCrunch

Dhruv Amin stated, 'We built a mobile app primarily to let our users who are building iOS apps preview their own app on their own device while developing it. [We] had no problems through December. Post December, we and everyone else in the category started getting our updates blocked.'
Apple
Remote teams
fromTNW | Offers
4 days ago

Best HR management software in 2026: tools that scale with your business

Choosing the right HR management software is crucial for efficiency and effectiveness in growing companies.
DevOps
fromInfoQ
1 day ago

AWS Launches Agent Registry in Preview to Govern AI Agent Sprawl Across Enterprises

AWS Agent Registry provides a centralized catalog for managing AI agents, tools, and skills across organizations, addressing agent sprawl and compliance issues.
Marketing tech
fromAmazon Web Services
13 hours ago

From hours to minutes: How Agentic AI gave marketers time back for what matters | Amazon Web Services

AWS Marketing's TAA team developed an AI solution that drastically reduces webpage assembly time, enhancing efficiency and content quality for marketing teams.
Software development
fromInfoQ
1 day ago

Meta Reports 4x Higher Bug Detection with Just-in-Time Testing

JiT testing improves software quality by dynamically generating tests during code review, enhancing bug detection by approximately 4x in AI-assisted environments.
Business intelligence
fromTechRepublic
2 days ago

SS&C Intralinks DealCentre AI vs. Datasite: Which platform is built for the future of dealmaking?

Modern deal platforms now support entire deal lifecycles, integrating AI to enhance workflows and decision-making beyond traditional virtual data rooms.
Startup companies
fromInfoQ
4 days ago

Platform Engineering: Lessons from the Rise and Fall of eBay Velocity

eBay pioneered many technologies but ultimately could not save the company despite doubling engineering productivity.
DevOps
fromInfoWorld
1 day ago

The agent tier: Rethinking runtime architecture for context-driven enterprise workflows

Digital workflows in large enterprises struggle to adapt to contextual variations, leading to increased complexity and challenges in customer onboarding processes.
Software development
fromInfoQ
2 days ago

Platform as a Product: Delivering Value While Balancing Competing Priorities

Software platforms should be treated as products, requiring a balance of engineering, design, usability, and value for success.
Marketing tech
fromExchangewire
1 day ago

Agentic Advertising Needs Interoperability, Standardisation and Adoption to Thrive

The ad industry is transitioning to agentic advertising, promising automation and efficiency but requiring careful planning to avoid potential pitfalls.
DevOps
fromBusiness Matters
5 days ago

The Role of Dedicated Servers in Scaling Modern Businesses

Infrastructure investment is crucial for SMEs to ensure reliability, performance, and user experience in a competitive digital landscape.
#ai-integration
Marketing tech
fromTechzine Global
1 week ago

ServiceNow makes its entire portfolio AI-native for every customer

ServiceNow is integrating AI into its entire product portfolio, eliminating separate AI licenses and introducing the Context Engine for enhanced decision-making.
Marketing tech
fromTechzine Global
1 week ago

ServiceNow makes its entire portfolio AI-native for every customer

ServiceNow is integrating AI into its entire product portfolio, eliminating separate AI licenses and introducing the Context Engine for enhanced decision-making.
Marketing tech
fromAdExchanger
2 days ago

Meta Is Launching An Easy Button For CAPI | AdExchanger

Meta simplifies conversion tracking with a one-click implementation of its conversions API, making it more accessible for advertisers.
DevOps
fromInfoWorld
1 week ago

What enterprise devops teams should learn from SaaS

Enterprise devops teams can enhance resiliency by adopting practices from SaaS providers, focusing on robust testing, monitoring, and seamless upgrades.
Marketing tech
fromTheregister
4 days ago

How ServiceNow gets customers to gorge at the AI trough

ServiceNow integrates AI into its offerings, providing tiered pricing based on AI capabilities for customers.
Marketing tech
fromMarTech
2 weeks ago

The hidden tradeoffs in moving to a composable martech stack | MarTech

Moving to a composable stack from a monolithic marketing cloud incurs hidden costs in integration, coordination, data management, vendor management, and skill requirements.
Tech industry
fromTheregister
2 months ago

Rise of AI means companies could pass on SaaS

AI competition from firms like OpenAI and Anthropic threatens vertical SaaS growth, triggering a sharp software-stock sell-off and hundreds of billions in market-value losses.
Artificial intelligence
from24/7 Wall St.
1 month ago

SaaS-Pocalypse: Is Anthropic's New Tool a Death Sentence for Legacy Software?

AI coding agents like Claude Code threaten traditional software development workflows and seat-based licensing models, but legacy software companies shouldn't be dismissed despite disruptive potential.
Artificial intelligence
fromTheregister
1 month ago

SaaS-pocalypse isn't coming any time soon

AI will not destroy the SaaS market; instead, it creates competitive pricing pressure and differentiation challenges while maintaining cost-benefit analysis for enterprise software decisions.
Software development
fromComputerworld
1 month ago

AI agent platforms could push down SaaS license costs, report argues

AI simplifies software development but increases operational complexity and costs in enterprise environments, requiring security, compliance, support, and integration management.
Software development
fromInfoWorld
2 months ago

Salesforce may be prepping to phase out Heroku

Salesforce halted new Heroku Enterprise sales and moved Heroku into sustaining engineering, signaling de-prioritization as the company pivots to AI-led growth.
Marketing tech
fromAdExchanger
2 months ago

It's A SaaS Selloff; 'Integrity,' As In, Integrated. | AdExchanger

Investors favored subscription models; ad businesses, including AI-driven ads, must balance rapid revenue growth with integrity amid inevitable early missteps.
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