Older People Are Sharing The Most Concerning Trends About Society TodayCustomer service is increasingly ineffective, often leaving customers with unresolved issues and unable to connect with a responsible party.
Toronto missing its targets when it comes to repairing potholes on time: report | CBC NewsToronto city is struggling to meet its pothole repair targets, completing requests timely less than half the time.
Businesses losing trust in HMRC as service standards declineBusinesses are increasingly frustrated with HMRC, citing poor service standards and long wait times impairing trust and efficiency in tax collection.
The Best International Airlines: 2023 Readers' Choice AwardsAirlines that excel in customer service and route options were recognized in this year's Readers' Choice Awards.
Employee Portraits of the 1960s: How Fast-Food Chains Used Training Guides to Standardize Conduct and AppearanceStandardization of operations in the fast-food industry began in the 1960s, focusing on employee appearance and service guidelines.