Tell us if restaurants should ditch optional service charges
A significant portion of UK diners are opting out of optional service charges due to financial strain and dissatisfaction with rising costs.
Hospitality businesses urged to act on new tipping regulations ahead of October deadline
UK hospitality must comply with new laws on tipping effective October 1st, ensuring transparent distribution of service charges to staff.
Here's What Those "Service Charges" On Your Restaurant Bill Actually Mean
Service charges at restaurants have increased due to the financial pressures of the COVID pandemic and inflation, helping to maintain profitability.
Service charges: Who, what, where, when, why?
Some leaseholders struggle with huge rises in service charge fees for leasehold and shared ownership properties, impacting their ability to pay and sell homes.
We're being ripped off': England's affordable-housing' residents who are being priced out of their own homes
Residents in new affordable homes at Elephant and Castle are facing unexpectedly high service charges for amenities pledged by Lendlease.
There is growing discontent among residents who feel they are being financially burdened for public amenities that were promised as part of the development.