#recognition-programs

#recognition-programs

Celebrate success. Laura Fuentes, who is chief human resources officer of Hilton and head of Hilton Supply Management, talked about the importance of having a global "Team Member Appreciation Week" that "anchors our people in a culture and a moment of gratitude." Creating "holidays" that are common to team members working across more than 8,800 properties creates what Fuentes calls "cultural anchor points that provide a moment of coming together, of refilling our tanks and going back out to do the work that we do."