Artificial intelligence
fromDigiday
2 hours agoAI talk at retail events shifts to proving real results, defining a true strategy
AI has evolved from experimentation to a focus on proven strategies and increased productivity in retail.
The convenience of sourcing online is fraught with more pitfalls than most of us want to admit. Try finding adequate photos of a vintage piece's condition-close-ups of the fabric, video of damaged areas, any images of a piece's rear or underside!
The new tracker features a simplified progress bar that shows just four stages of pizza creation. The new design was rolled out to all platforms, and there's also new Lock Screen widgets for iOS that bring the pizza chain's most famous tech feature to the Liquid Glass age.
The way Costco's automated pay stations work is that members stand in line and a Costco employee scans the person's membership card and all of the items in their cart. When the member reaches the self-serve payment kiosk, they scan their membership card and pay. The system eliminates the conveyor belt and any interaction with a cashier.
Unlike AI tools that generate content or automate replies in isolation, Echo-Me operates across the entire creator business. It identifies revenue opportunities, engages fans in the creator's own voice, generates visual and text content, and executes monetization autonomously.
Riskified, a platform for ecommerce fraud prevention, has expanded its AI agent intelligence tool, wherein Riskified retrieves associated risk indicators and resolves an identity programmatically. Riskified acts as a trust agent, providing real-time risk intelligence directly into the shopping experience.
DHL Group and JD.com, China's largest retailer, have partnered to support German brands' growth in China and throughout European markets through JD.com's retail platform, Joybuy. Also, by engaging JD.com's cross-border Jingdong Logistics, German brands can sell directly to more than 700 million Chinese consumers on JD.com.
A 2025 LinkedIn study found that 80% of C-suite executives believe AI adoption is important and will foster a more innovative workplace culture. Gartner reported in December 2025 that 65% of employees said they are excited to use AI at work. The trend suggests a convergence of three priorities: Management fears their companies will fall behind if they don't adopt AI and automation; Employees use AI because it makes their jobs easier, and the knowledge gained is an important career skill; The cost of off-the-shelf software and development makes AI an attractive alternative.
At a time when digital channels increasingly define commercial success, online marketplaces have become essential tools for small and medium-sized enterprises to reach customers and drive revenue. For many SMEs, marketplaces offer a ready-made audience without the significant acquisition costs of standalone ecommerce sites, but the simple act of listing product ranges isn't enough to guarantee results. To succeed, businesses must approach their marketplace presence strategically, optimising every element of their listings for discovery, relevance and conversion.
You can use multi-channel products to manage your inventory for both online and in-store sales within a single, unified product listing. Google explained that "this approach simplifies how you manage your products and helps you reach more customers." With multi-channel products, you can oversee your online and in-store inventory together. Previously, you might have maintained separate listings for the same product if you sold it both online and in physical stores.
A digital product is any non-physical item sold online and delivered electronically. This category encompasses a wide range of offerings: ebooks that teach specific skills, online courses that provide comprehensive training, design templates that save creators hours of work, stock media libraries offering photography and video, printables like planners and checklists, software tools that automate tasks, and audio files ranging from music to guided meditations.