The basic assumptions we had about how computers work have flipped. The IT-indoctrinated brain has always tried to attack messy real-world problems by surrounding them in a logical ring-fence. They hold onto this notion that computers are tools in the same way that shovels and drills are tools. They're a means to an end. Shovels are a means for making holes in the ground. Drills are means for making holes in the wall.