"That flexibility, Sharma said, allows servicers to blend internal and external AI tools for functions such as call-center operations or private mortgage insurance removal workflows, depending on organizational needs. Farooque said the system is built around three principles: discipline, responsibility and practical application. We know that this is a very heavily regulated industry and for that, we need to make sure that the human in the loop is the one that is able to make sure that whatever actions are taken are done in a responsible oversight manner, Farooque said."
"A major focus of the presentation was Dara RegIQ, a compliance tool designed to automate the monitoring and interpretation of mortgage regulations. Tully pointed to servicers who are facing a growing regulatory burden, citing more than 8,800 combined rules, investor requirements and industry guidelines. Change is constant, Tully said. It's a challenge for you as a servicer to keep on top of it, and it's a challenge for us as a technology provider to make sure that we're delivering things on a timely basis."
"He said Sagent's legacy regulatory change process often required weeks of manual review across product, engineering and compliance teams. RegIQ, powered by AI, is designed to reduce that timeline to hours by continuously scanning updates from agencies such as the Consumer Financial Protection Bureau (CFPB), Fannie Mae, Freddie Mac and the Federal Housing Administration. The system links regulatory updates directly to product features within Dara, allowing teams to see which parts of the platform are affected by specific rule changes."
"Executives also demonstrated Ask Dara, a natural language interface that allows users to query loan portfolios in real time. Leonard said the tool replaces traditional reporting workflows that often relied on analysts or static systems. Yesterday, we would call our analyst or we would send an email, he said. Tod"
Servicers can combine internal and external AI tools for operational workflows such as call-center functions and private mortgage insurance removal. A compliance approach is grounded in discipline, responsibility, and practical application, with human oversight ensuring responsible actions in a heavily regulated environment. Dara RegIQ automates monitoring and interpretation of mortgage regulations by continuously scanning updates from agencies including the CFPB, Fannie Mae, Freddie Mac, and the FHA. Regulatory updates are linked directly to product features within Dara so teams can identify which platform components are affected. RegIQ reduces regulatory change review time from weeks of manual work to hours. Ask Dara provides a natural language interface for real-time portfolio queries, replacing analyst-driven and static reporting workflows.
#mortgage-compliance #regulatory-automation #human-in-the-loop-ai #loan-servicing-operations #natural-language-interfaces
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