Fiddler was doing laundry in her basement around 8:30 p.m. on Jan. 3, when she noticed the sink wasn't draining. Her husband tried to use a plunger, but they saw the water that returned had raw sewage in it. They then noticed water spilling out from the sealed water main drain in their basement's electrical room, she says. It was coming out quickly and it was like it's going to start flooding, she said.