fromTheregister
4 days agoPACER buckles under MFA rollout, causing support delays
LA lawyer Rob Freund shared an email via X showing that users are being told to avoid enrolling in the platform's MFA program until they are prompted to do so via email. PACER also told users to steer clear of the helplines to ease the burden on staff. "We ask that only users who receive a prompt to enroll in MFA when they log in should do so," the email reads. "If you do not receive an MFA enrollment prompt, no action is necessary. Please do not contact the [PACER Service Center] with questions about MFA until you are required to enroll. This ensures support is available for those who need it."
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