#medical-billing

#medical-billing

When analyzing the operational costs of a healthcare facility, the debate between In-House vs Outsourced Billing Services always comes up. Many business owners find that managing billing internally requires constant training and expensive software, whereas the best medical billing companies often provide a more streamlined, result-oriented approach for a percentage of the collections.

My 62-year-old brother-in-law had suffered a massive heart attack in June 2025 after running a 5K, barely an effort for a lifelong triathlete on most days, but this day, the trigger for a life-ending coronary. Telling his wife he was having difficulty breathing, he was rushed first to urgent care and then to the ER at Community Memorial Hospital in Ventura, CA. Six weeks later, the bill for the hospital's four hours of failed effort trying to save him: $195,628.

It was heartbreaking, and it was awful," she said. "I lived in fear every day.

The big picture: Patients see ChatGPT as an "ally" in navigating their health care, according to analysis of anonymized interactions with ChatGPT and a survey of ChatGPT users by the AI-powered tool Knit. Users turn to ChatGPT to decode medical bills, spot overcharges, appeal insurance denials, and when access to doctors is limited, some even use it to self-diagnose or manage their care.

"Am I just going to stop this medication to stop having to deal with these coding issues and these scary bills?"

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A staggering 80% of medical bills contain errors, most of which are easily preventable.