#magnuson-moss-warranty-act

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#consumer-protection #warranty-rights #customer-service-escalation #luggage-repair #appliance-warranty
Intellectual property law
fromwww.mercurynews.com
7 hours ago

Why won't Travelpro repair my carry-on bag? I have a lifetime warranty!

Travelpro must honor its lifetime warranty by replacing a 1998 Rollaboard suitcase with a broken handle, as the Magnuson-Moss Warranty Act requires companies to fulfill written warranty obligations regardless of parts availability.
fromwww.mercurynews.com
3 days ago

This Frigidaire refrigerator keeps breaking but the company refuses to replace it

When multiple technicians declare an appliance unreparable under warranty, the manufacturer should step up and make it right—not play games with technicalities. After the second failed repair attempt, Frigidaire should have offered a replacement or refund under the Magnuson-Moss Warranty Act, which requires manufacturers to provide reasonable remedies when products fail to conform to their warranties.
Renovation
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