Borthwick urged his players to use the opportunity to ask how they dealt with setbacks after England's Six Nations hopes went up in smoke for another year after last Saturday's dismal 42-21 defeat by Ireland, seven days after they were outclassed by Scotland.
"Just a true vet," head coach Jordi Fernández said. "You see him right now, he's passing the ball to Drake and we're not asking him to do it. So that shows you the type of veteran he is, his leadership. He holds him accountable and he wants him to get better. So that's very important for us. That leadership is priceless and we're very happy with him... He's doing his job every single day."
He wanted us to feel like we were valued, and heard, and cared for. I remember even when he was still interim director, he had taken the time to know my name and would greet me every time we passed in the hallway, no matter how busy he looked or how important the person he was walking with was.