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The use of generative AI in business processes grew by 400% in 2023, with RevOps being the biggest adopter.

Highly complex automation cases have almost doubled over the past two years, with 50% of automation cases involving four or more departments. [ more ]

Canada Post is selling off its IT and logistics departments to save the struggling Crown corporation.

Experts say that selling off parts of Canada Post won't be enough to save it, and the company needs to move into e-commerce. [ more ]