Artificial intelligencefromAxios3 weeks agoExclusive: IRS deploys AI agentsThe IRS is deploying Salesforce's Agentforce AI to augment diminished staff, accelerating case processing while maintaining human review and guardrails.
RetirementfromNextgov.com6 months agoWorkforce cuts could complicate IRS goal to modernize in the next two yearsIRS modernization faces significant hurdles due to staffing cuts and budget reductions despite promises of improvement within two years.