Business intelligence
fromForbes
1 minute agoHow Retailers Are Turning AI Adoption Into Brand Loyalty
AI adoption is rapid, but consumer trust is declining due to a lack of transparency in data usage.
While I won't say that the Aldi curls are bad, they lack the same flavorful, cheesy, and almost rich flavor of Cheetos. They're lackluster in both flavor and color, and I just couldn't see myself buying them again.
The technology underpinning retail operations is under scrutiny in 2026 as fashion executives look to streamline systems with the aim to unlock efficiency, cut costs and meet consumer expectations for speed and personalisation in the shopping journey. At the retail event Lightspeed Edge on 12 January, Lightspeed - the unified point-of-sale (POS) and payments platform for SMEs such as Apricot Lane Boutique and Neal's Yard Remedies - convened industry leaders to explore the strategic imperative for integrated technology ecosystems over siloed systems.
They were trying to get to the bottom of how to diminish catalogue distribution without having a negative impact on store and online sales. They were also keen to define the geographic areas where digital content would work best and how to profile those areas to classify digital purchase behaviour. Together with Analytic Partners they were able to uncover opportunities to eliminate 22% of catalogues with negligible sales impact and increasing digital support in high-performing topologies, preserving€ 294 million in sales.