Artificial intelligencefromTheregister1 week agoJohn Henry still leading the race vs. AI in customer serviceAI in customer service is boosting efficiency and creating new AI-related human roles, with only 20% reducing staffing while many hire or retain employees.
Artificial intelligencefromZDNET7 months agoMost CEOs find their C-suite lacks much-needed 'AI-savvy'CEOs are concerned about the low AI savvy among their C-suite, which poses risks to competitiveness and corporate survival.