Healthcare
fromPsychology Today
3 days agoWhen Doctors Are Rated Like Uber Drivers
Healthcare should not be reduced to a rating system that overlooks the complexities of medical practice and the challenges faced by physicians.
In the 1960s and 70s, researchers showed that while people's actions are heavily influenced by the context around them, we tend to explain behavior by focusing on internal traits. This tendency, for example, to say someone was rude because they are a rude person, rather than because they were in a stressful situation, is called the Fundamental Attribution Error. We pay less attention to the context and attribute behavior to the content of a person's character.